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Contact
A question about a piece, a custom order or a class? Ingrid answers herself, usually within 48 hours.
Frequently asked questions
Before
you order.
Shipping, care, custom orders: answers to the questions we are asked most often.
Yes, worldwide. Every parcel is packed at the studio. For the United States, customs duties are included in the price.
Allow a few days for preparation at the studio, then the carrier’s delivery time for your country. The exact time is shown at checkout.
Yes, for a series or a particular colour. Describe your project in the form: Ingrid will reply with a lead time and a price.
Take a photo of the parcel and the piece as soon as it arrives and write to the studio: a solution will be offered quickly.